Have vehicle damage? We can help. We know how important your vehicle is to you.
It’s important to us, too. We will get it fixed quickly, done right, and get you back on the road.
Call us at 605-886-2048 or 800-310-2048
or drop by with your vehicle at our facility 517 10th St. SW Watertown, SD 57201
and let us help you make the best of a bad situation.
OUR WORK
Before and After photos from happy customers.
ABOUT US
Crocker's Collision Center has a history dating back since 1961. This is the type of commitment that has allowed Crockers to maintain their position as an Industry Leader in quality, performance, and customer satisfaction.
We specialize in collision repair for all makes and models of cars, pickups, and heavy duty trucks, striving to make the claim experience a painless one with our skilled and compassionate office staff. Bonnie and Bryan have many years of experience greeting people who have had a bad day with their vehicle and know the best ways to help with all aspects of an accident.
Whether your vehicle enters our shop on the back of one of our tow trucks, or you limp it in, the process begins with the latest computerized estimating system utilizing digital photo technology and electronic claims processing for faster claim transactions. We work with ALL insurance companies and are experts in processing claims in the most efficient and effective way for each company.
Our Production/Parts Manager schedules and monitors all vehicles being repaired at our facility with customer satisfaction # 1 on the list. With so many years of frame and unibody experience, combined with 2 Chief EZ Liner frame machines, Crockers has the ability to repair vehicle structures according to manufacturer’s guidelines and restore to their pre-accident measurements.
The refinishing department utilizes the latest computerized paint mixing technology and creates all color mixes electronically for a perfect match every time. Dupont/Axalta stands behind their products with a nationally recognized Assurance of Quality warranty program alongside Crocker’s standard ‘As long as you own your car’ warranty. We work hard to assist people through the claim process and offer free pickup and delivery, rental cars, towing for any make or model car, pickup, SUV, dump truck, utility truck, or whatever it may be. Just call 605-886-2048 or 800-310-2048 any time 24 hours a day, 7 days a week and let us help you make the best of a bad situation.
We are proud of what we do for our customers and believe Crockers Collision Center is the only place to have your vehicle repaired.
SERVICES
Collision &
Auto Body Repair
We specialize in repairing all makes and models of cars, pickups and heavy duty trucks including both foreign and domestic models. We do:
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frame and unibody repair
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automotive refinishing
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glass replacement
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hail repair (including conventional and paintless dent repair).
Warranty
We stand behind our work. Anything we do, we guarantee will be done right. That is why we offer an owner lifetime collision repair warranty.
Billing
We have exceptional knowledge of insurance company processing and we are here to care for you. Please contact us if you have any questions.
Free Pickup & Delivery
Need help getting here or a rental car while work is happening? We do free pickup and delivery. We offer 24 hour towing and vehicle recovery with a secure place to store your vehicle. We have rental cars available.
FREQUENTLY ASKED QUESTIONS
Can the paint color be matched on my vehicle?
Yes, Today's modern factory finishes incorporate multiple layers of highly
specialized paints. We have made a major investment in the finest paint system
available and constantly upgrade its technology and equipment to ensure that each
vehicle's paint matches. We take special pride in our ability to match factory
finishes as the final step in the reconstruction process.
How do I know if my vehicle is a total loss?
A total loss occurs only when the cost of repairs exceeds a determined value by
the insurance company
Can I get an estimate on Saturday?
Estimates are available by appointment only on Saturdays between 9:00 AM and Noon. Please call us in advance at 605-886-2048 to schedule an appointment.
How do I know if my frame or Unibody structure is damaged?
In modern times, most vehicles do not have a standard frame but utilize a Unibody construction where the frame and body are combined into one structure. We are experts in diagnosing any structural damage, and with the experience and skill of our technicians, combined with our proven Chief EZ Liner machines, you can be assured your vehicle will be returned to its original factory specifications.
Can my car be repaired if the air bags are deployed?
Yes, the air bag systems in your vehicle are comprised of numerous components and are simply replaced with original factory air bag items.
How long will I be without my vehicle?
Each situation is different, however, we will do our very best to have the parts and materials ready in advance to give you a realistic target date.
Can I get a rental car?
Yes, if you require a rental car, we can schedule one to be ready for you when dropping your vehicle here for repairs.
What type of warranty will I have on the repairs?
We will warranty our repairs and workmanship for the as long as you own the repaired vehicle.
Will I have a deductible?
Unless you are a claimant, (the other driver’s fault) deductibles are determined by your insurance policy and if your policy dictates a deductible, you will pay the deductible to us when your vehicle is completed.
Will I need any special care or washing instructions?
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Yes, the first 30 days wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth or sponge. Wash your vehicle in the shade.
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Do not use a commercial car wash that uses stiff brushes or sponges, which could mar the finish and damage the surface.
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Do not "dry wipe" your vehicle. Dry wiping can scratch the finish.
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Do not drive on gravel roads. Chipping the finish is easily done in the first 30 days.
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Avoid parking under trees and utility lines which are likely to attract birds. Bird droppings have a high acid content and will damage a freshly painted surface.
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Tree sap can mar or spot a freshly painted surface.
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Do not scrape ice or snow from the newly painted surface.
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Do not wax or polish the vehicle. This will allow the finish to dry and harden completely.
CONTACT US
Mailing Address:
517 10th St SW,
Watertown, SD 57201
Email:
Telephone:
605-886-2048
Open Hours:
Mon - Fri: 8am - 5:30pm
Saturday: By appointment only
Sunday: Closed